Shipping policy

Last updated: 1st October 2026

1. Order processing

Every Beyond Formals outfit is made to order. Orders are confirmed within 24-48 hours of payment and then move into production. The delivery timelines below are counted from the day your order is placed and include production time.

2. Delivery within India

You choose your delivery speed at checkout. The options and charges shown at checkout are final for your order.

  • Standard Delivery: FREE, 8-12 days.
  • Quick Delivery: ₹399, 5-7 days.
  • Express Delivery: ₹799, 3-4 days.

Timelines are estimates in calendar days for serviceable pin codes across India. Remote locations and unforeseen circumstances such as weather or courier disruptions may add a few days.

3. Cash on Delivery (Partial COD)

  • Partial COD is available within India on Standard Delivery only.
  • To confirm your order and help us prevent fraudulent and fake orders, a small advance amount is paid online at checkout. The exact amount is shown at checkout and is adjusted against your order total.
  • The remaining balance is paid at the time of delivery.
  • A COD handling charge of ₹99 applies and is shown at checkout.
  • Quick and Express Delivery are prepaid only.

4. International delivery

  • We ship to selected countries outside India, including the United Arab Emirates (all seven emirates: Abu Dhabi, Ajman, Dubai, Fujairah, Ras al-Khaimah, Sharjah and Umm al-Quwain), the United Kingdom, Ireland and other European countries, and more. The countries available to you are shown at checkout.
  • International Delivery charge: starts from ₹2,499 per order. The exact charge depends on your destination country and the weight of your order, and is shown at checkout before you pay.
  • International orders are prepaid only. COD is not available outside India.
  • Your order is made to order in India and shipped once production is complete. For the United Arab Emirates, the estimate is 10-15 days from the day your order is placed, including production time. Transit time for other countries varies by destination and customs clearance; please contact us before ordering if you need a delivery date.
  • The international delivery charge covers freight from India to your destination only. It does not include import duties, taxes or customs clearance charges. Please read Section 5 below.

5. Import duties, VAT and customs charges (international orders)

Please note: for all orders delivered outside India, import duties, import VAT/GST, taxes and customs clearance fees are NOT included in the product price or the delivery charge you pay at checkout. These charges are payable by the recipient.

  • The recipient is the importer. When a parcel enters your country, the recipient is treated as the importer of record. Beyond Formals is not the importer and does not collect, pay or control these charges.
  • What the charges may include: customs or import duty; import VAT, GST or similar sales tax; a customs clearance, brokerage or disbursement fee charged by the carrier or customs broker for clearing the parcel on your behalf; and any VAT or tax applied to that fee. Government charges are set by the destination country's customs authority. Carrier fees are set by the carrier.
  • How much will it be? The amount depends on your country, the declared value and classification of the goods, current tariff and tax rates, and the carrier's fee schedule. These rates can change without notice, and we cannot calculate or confirm the exact amount in advance. The amount shown by the carrier on the delivery or payment notice is the amount due. For guidance before you order, you can check with your local customs authority.
  • How and when it is paid: The carrier will notify you by email, SMS or a payment link, and you will pay the charges directly to the carrier or customs authority either online before delivery or at the time of delivery. Delivery is released only after these charges are paid.
  • Please keep your contact details correct. Provide a valid phone number and email address at checkout so the carrier can reach you about payment and delivery.
  • If the charges are not paid or the parcel is refused. If you refuse delivery, do not pay the import charges, or the parcel is held, abandoned or returned by customs or the carrier, the order is treated as a delivery refused by the customer. In line with our Refund Policy, refunds are not processed for refusal of delivery. Any storage, demurrage, return-to-origin or re-delivery charges incurred are the customer's responsibility, and may be deducted from any amount payable to you, to the extent permitted by applicable law. Because every outfit is made to order for you, a refused or abandoned parcel cannot be resold.
  • No reimbursement. Beyond Formals does not refund, reimburse or offset import duties, taxes or clearance fees paid to the carrier or customs authority, except where the charge arose from an error on our part.
  • Acknowledgement. By placing an international order, you confirm that you have read this section and accept responsibility for all import duties, taxes and customs charges levied by your country and the carrier.

Nothing in this section limits any rights you may have under applicable consumer law.

6. Tracking

You will receive a tracking link by SMS, WhatsApp or email as soon as your order is dispatched. For any delivery query, message us on WhatsApp at +91 820 930 4919 or email support@beyondformals.com.